Privacy Policy

Effective Date: 12/05/2024
Last Updated: 2/25/2025

Your privacy is extremely important to us. At MODEN (“MODEN,” “we,” “our,” or “us”), we understand the significance of protecting your personal information and ensuring that you have a secure, transparent, and positive experience whenever you engage with our website, products, or services. This Privacy Policy serves as a comprehensive guide to inform you about how we collect, use, disclose, and safeguard your information whenever you visit our website at https://www.moden.com, communicate with us, or utilize any of our services.
By accessing or using our services, you are providing your explicit consent to the practices outlined in this Privacy Policy. If, for any reason, you do not agree with any aspect of this policy, we advise that you refrain from using our services.

1. Information We Collect

In order to provide you with the best possible service, we collect various types of information from different sources. The data we gather depends on the nature of your interaction with us and may be collected directly from you, automatically through your device when you visit our website, or from third-party partners and affiliates.

A. Personal Information

Personal Information refers to any data that can be used to identify you as an individual. This includes, but is not limited to, details that you provide voluntarily when filling out forms, requesting information, completing a purchase, or engaging with our customer support team. The types of Personal Information we collect may include your full legal name, home and mailing address, phone number(s), email address, date of birth, and financial details when applying for financing or making a purchase. If required for verification or compliance, we may also request government-issued identification such as a driver’s license or passport.

B. Non-Personal Information

Beyond Personal Information, we also collect non-personally identifiable data, which does not directly reveal your identity but helps us enhance and optimize our services. This type of information includes details such as the type of browser and operating system you are using, the name of your Internet Service Provider (ISP), your device type, IP address, general location data, and your interactions with our website, including the pages you visit, the links you click, and the time you spend on different sections of the website. This information allows us to analyze trends, measure performance, and improve our website functionality.

C. Information from Third-Party Sources

There are instances where we receive supplementary data about you from trusted third-party sources, such as business affiliates, financial institutions, credit bureaus, or publicly available records. This data may be combined with the information we already have on file to ensure the accuracy of your details, prevent fraudulent activity, and enhance our ability to offer you relevant products and services.

2. How We Use Your Information

The information we collect is used to enhance our ability to provide you with high-quality products, services, and customer experiences. We process this data for multiple purposes, including fulfilling transactions, responding to inquiries, improving our offerings, and complying with legal obligations.
We use your personal data to facilitate the completion of your purchases, including manufactured home sales, financing options, and any additional services you request. Your contact details allow us to communicate with you regarding any questions, concerns, or updates related to your orders. If you opt to receive marketing communications, we may use your information to send you promotional offers, newsletters, or product recommendations tailored to your interests. Additionally, we analyze website usage patterns and customer feedback to continually refine and enhance the services we provide, ensuring that we meet your needs in an efficient and effective manner.
Legal compliance is another crucial aspect of our data processing. We may be required to collect and retain certain information for regulatory or contractual obligations, such as fraud prevention, financial reporting, or responding to lawful requests from government authorities. We take all necessary steps to protect your information while meeting our legal obligations.

3. How We Share Your Information

We do not sell your personal data to third parties. However, we may share your information with carefully vetted business partners and service providers who assist us in delivering our services. This includes payment processors, advertising networks, analytics providers, and financial institutions that offer home financing.
There may also be situations where we are legally required to disclose your information, such as responding to subpoenas, court orders, or regulatory investigations. If MODEN Homes undergoes a business restructuring, such as a merger, acquisition, or sale of assets, your data may be transferred as part of the transaction. In all cases, we take steps to ensure that any sharing of your data aligns with our commitment to protecting your privacy.

4. Cookies and Tracking Technologies

Cookies and similar tracking technologies help us understand how users interact with our website and enable us to personalize your experience. These small data files are stored on your device when you visit our site and allow us to recognize you upon return visits, remember your preferences, and serve relevant advertisements. You have the option to disable cookies through your browser settings, although doing so may impact certain features of our website.

5. Data Security Measures

We implement comprehensive security measures to protect your personal data from unauthorized access, misuse, or disclosure. These measures include encryption of sensitive data, secure access controls, and routine security assessments. While we take all reasonable precautions, no system is entirely immune to cyber threats, and we encourage you to exercise caution when sharing personal information online.

6. Your Rights and Choices

Depending on your location, you may have rights regarding your personal data, including the right to request access, correct inaccuracies, delete certain information, withdraw consent for processing, and opt out of marketing communications. To exercise any of these rights, you may contact us by emailing contact@moden.com.

7. Children’s Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from minors. If we become aware that a child has provided personal data, we will take appropriate action to remove the information.

8. California Privacy Rights

California residents are entitled to additional privacy rights under the California Consumer Privacy Act (CCPA). These rights include the ability to request details on the types of personal data we collect, request deletion of personal data, and opt out of certain data-sharing practices. If you wish to exercise these rights, please contact us by emailing contact@moden.com.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements. When we make changes, we will update the “Last Updated” date at the beginning of this document. We encourage you to review this policy regularly to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, you can reach us at:

MODEN
Email: contact@moden.com
Phone: 501-291-0886
124 Matheny Ln, Beebe, AR 72012

By using our services, you acknowledge and agree to the terms outlined in this Privacy Policy. We appreciate your trust in MODEN and are committed to protecting your privacy.